Returns & Exchanges
We want you to love your Boody essentials, which is why we offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that for hygiene reasons, underwear cannot be returned once opened.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original sustainable packaging, ensuring all tags are still attached and the product is in its original condition.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal, then attach it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Deliver your package to the nearest authorized drop-off point and keep your tracking receipt until your refund or exchange is processed.